Technical Help Desks
 

Americas
Fax: 001.262.313.2316
(Service Hours: Monday to Friday from 8:00 to 18:00 U.S. Eastern Time)

 

Americas 
Bahamas: 1.877.222.9661Jamaica: 1.800.532.5174
Belize: Operator 811, then 877.222.9661Puerto Rico: 1.800.662.4525
Bonaire & Curacao: 877.222.9661Saba/St. Maarten/St.Eustatius: 1.877.222.9661
Canada, Imperial Oil: 800.268.3183Trinidad: 888.966.2221
Guyana: Operator 159, then 877.222.9661USA: 1.800.MOBIL25 (662.4525)
USA: 1.800.44EXXON (443.9966)
Haiti: Operator 183, then 877.222.9661 



South America
Fax: 001.262.313.2316
(Horario de Servicio: de Lunes a Viernes de 8:00 a 17:00 horario de Brasil)

 

South America 
Argentina 0800.666.1493Mexico 001.800.966.2910
Bolivia 00.55.41.2102.9345 (!)Nicaragua 1.800.0174 (*); 800.966.2910
Honduras 800.0123 (*); 800.966.2910Panama 001.800.966.2910
Chile (CTC Mundo) 800.450666 Chile (Entel) 1.230.020.0654Paraguay 00.55.41.2102.9345 (!)
Colombia 01.800.912.0015Peru 0800.5.2170
Costa Rica 0.800.011.0915Puerto Rico 1.800.966.2910
Ecuador (Pacifictel) 1.800.999.119 (*); 800.966.2910 Ecuador (Andinatel) 1.999.119 (*); 800.966.2910Republica Dominicana 1.800.966.2910
El Salvador 00.55.41.2102.9345 (!)Uruguay 00.55.41.2102.9345 (!)
Guatemala 999.9190 (*); 800.966.2910Venezuela 0.800.550.6288 (*); 800.966.2910 (*)

Coneccion de acceso libre de costo (!)Costos internacionales aplican (*)

Brasil: (Mobil) 0.800.644.1562
Fax: 055.41.2102.9886
(Horario de Servico: Segunda a Sexta das 8:00 as 17:00 Horario de Brasilia)
Central de Suporte Tecnico - Fax: 001.262.313.2316
 

Asia Pacific

Asia Pacific 
Japan
Toll free for domestic call only: 0120-016-313
Language: Japanese; Service hours: Monday to Friday, 09:00-17:20, GMT +9
PRC
Toll free for domestic call only: 400-820-6130
Language: Chinese; Service hours: Monday to Friday, 08:30-16:30, GMT +8
Thailand
Toll free for domestic call only: 1800-010-102
Language: Thai; Service hours: Monday to Friday, 08:00-17:00 , GMT +7
Singapore
Toll free for domestic call only: 800-6611-177
Language: English; Service hours: Monday to Friday, 09:00-18:00, GMT +8
Malaysia
Toll free for domestic call only: TeleKom clients: 1800-81-6233,
Language: English; Service hours: Monday to Friday, 09:00-18:00, GMT +8
India
Toll free for domestic call only: 000-800100-8401
Language: English; Service hours: Monday to Friday, 08:00-17:00, GMT +5.5
Taiwan
Toll free for domestic call only: 00801-863-136
Language: Chinese; Service hours: Monday to Friday, 08:30-16:30, GMT +8

 

 

Europe, Africa, Middle East
English language support available through: +420.221.456.426
Fax: +420.221.459.111

COUNTRYLANGUAGEHELP DESK LINECOUNTRYLANGUAGEHELP DESK LINE
AlbaniaEnglish+420 221 456 426LebanonArabic or English+20 2 2791 6360
AustriaGerman0800 295 2451MauritaniaArabic or English+20 2 27916 360
BahrainArabic or English+20 2 2791 6360MacedoniaEnglish+420 221 456 426
BelarusRussian+420 221 456 431NigeriaEnglish+20 2791 6360
BelgiumFrench0800 809381NetherlandsDutch0800 020 02021
BelgiumDutch0800 809781NorwaySwedish800 369261
Bosnia HerzegovinaEnglish+420 221 456 449OmanArabic or English+20 2 2791 6360
BulgariaEnglish00800 110 4441 2PolandPolish00800 441 16031
CroatiaEnglish+420 221 456 448QatarArabic or English+20 2 2791 6360
CyprusEnglish+20 2 2791 6360RumaniaEnglish0800 894 479
CyprusTurkish902,164,689,696RussiaRussian8 800 555 01831
DenmarkSwedish8060 11101Saudi ArabiaArabic or English+20 2 2791 6360
EgyptArabic or English02 2791 6360SerbiaEnglish+420 221 456 447
FinlandFinnish0800 114 181SloveniaEnglish0800 80028
FranceFrench0800 970 2151SwedenSwedish0200 810 3781
GermanyGerman0800 752 25841SwitzerlandGerman0800 561 5761
GreeceEnglish+420 221 456 426SwitzerlandFrench0800 561 5771
IraqArabic or English+20 2 2791 6360SwitzerlandItalian0800 561 5781
IrelandEnglish1800 882 0241TurkeyTurkish+90 216 468 96961
ItalyItalian800 929 0141UkraineRussian8 100 11 - 800 494 28131
JordanArabic or English+20 2 2791 6360United Arab EmiratesArabic or English+20 2 2791 6360
KuwaitArabic or English+20 2 2791 6360United KingdomEnglish0800 028 28511
LuxembourgFrench800 249801   

1 Toll free numbers can only be used inside the country indicated.