When you use Mobil industrial lubricants, technical assistance to solve a lubrication problem or enhance the productivity of your machinery is just a phone call, e-mail, or fax away. With a heritage of more than 150 years in lubrication, and ably supported by our extensive library of reference databases and in-house experts, our trained and experienced team of Technical Help Desk personnel are well equipped to assist you in areas such as the following:
- Lubricants and lubrication related inquiries
- Specifications, applications, and performance claims for Mobil industrial lubrication products
- Recommendation of proper lubricants based on equipment use and/or OEM requirements
- Assistance with product safety, health, and environmental inquiries
- Converting to Mobil industrial lubrication products
- Assistance with Mobil Industrial's Signum Oil Analysis program
- Local sources and contacts for Mobil industrial lubricants and greases
Contact us by e-mail by simply completing the following form (you will be asked to accept our “Terms & Conditions” before sending us the form) or call our Technical Help Desk telephone numbers of your country listed below.
TECHNICAL HELP DESKS
AMERICAS
Fax: 001.262.313.2316
(Service Hours: Monday to Friday from 8:00 to 18:00 U.S. Eastern Time)
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| Bahamas: 1.877.222.9661 | | Jamaica: 1.800.532.5174 | |
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| Belize: Operator 811, then 877.222.9661 | Puerto Rico: 1.800.662.4525 |
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| Bonaire & Curacao: 877.222.9661 | Saba/St. Maarten/St.Eustatius: 1.877.222.9661 |
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| Canada, Imperial Oil: 800.268.3183 | Trinidad: 888.966.2221 |
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| Guyana: Operator 159, then 877.222.9661 | USA: 1.800.MOBIL25 (662.4525)
USA: 1.800.44EXXON (443.9966) |
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| Haiti: Operator 183, then 877.222.9661 | |
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ASIA PACIFIC
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| Japan
Toll free for domestic call only: 0120-016-313
Direct line: 81-3-5495-2629 / 2639 | | PRC
Toll free for domestic call only: 800 8208238
Direct line: 8621-2407-5842 / 5405 | |
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Australia
Australia toll free for domestic call only: 1800 033 863
New Zealand toll free for domestic call only: 0800 732 275 Non-toll free: 61-3-9205-3222 | |
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SOUTH AMERICA
Fax: 001.262.313.2316
(Horario de Servicio: de Lunes a Viernes de 8:00 a 17:00 horario de Brasil)
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| Argentina 0800.666.1493 | | Mexico 001.800.966.2910 | |
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| Bolivia 00.55.41.2102.9345 (!) | Nicaragua 1.800.0174 (*); 800.966.2910 |
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| Honduras 800.0123 (*); 800.966.2910 | Panama 001.800.966.2910 |
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Chile (CTC Mundo) 800.450666
Chile (Entel) 1.230.020.0654 | Paraguay 00.55.41.2102.9345 (!) |
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| Colombia 01.800.912.0015 | Peru 0800.5.2170 |
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| Costa Rica 0.800.011.0915 | Puerto Rico 1.800.966.2910 |
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| Ecuador (Pacifictel) 1.800.999.119 (*); 800.966.2910 Ecuador (Andinatel) 1.999.119 (*); 800.966.2910 | Republica Dominicana 1.800.966.2910 |
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| El Salvador 00.55.41.2102.9345 (!) | Uruguay 00.55.41.2102.9345 (!) |
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| Guatemala 999.9190 (*); 800.966.2910 | Venezuela 0.800.550.6288 (*); 800.966.2910 (*) |
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Coneccion de acceso libre de costo (!)Costos internacionales aplican (*)
Brasil: (Mobil) 0.800.644.1562
Fax: 055.41.2102.9886
(Horario de Servico: Segunda a Sexta das 8:00 as 17:00 Horario de Brasilia)
Central de Suporte Tecnico - Fax: 001.262.313.2316
EUROPE, AFRICA, MIDDLE EAST
English language support available through: +420 221 456 426
Fax: +420 2 2145 7777
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| COUNTRY | | LANGUAGE | | HELP DESK LINE | | COUNTRY | | LANGUAGE | | HELP DESK LINE | |
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| Czech Republic | Čeština | 800 900 485 | Belgium | Français | 0800 80938 |
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| Denmark | Dansk | 8060 1110 | Netherlands | Français | 800 24980 |
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| Austria | Deutsch | 0800 295 245 | Switzerland | Italiano | 0800 561 578 |
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| Switzerland | Deutsch | 0800 561 576 | Italy | Italiano | 800 929 014 |
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| United Kingdom | English | 0800 028 2851 | Poland | Polski | 00800 441 1603 |
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| Slovenia | English | 0800 80028 | Portugal | Português | 800 844 447 |
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| Yugoslavia | English | +420 221 456 447 | Belarus | Русский | +420 221 456 431 |
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| Croatia | English | +420 221 456 448 | Russia | Русский | 495 258 5432 |
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Bosnia-
Herzegovina | English | +420 221 456 449 | Netherlands | Nederlands | 0800 020 0202 |
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| Ireland | English | 1800 882 024 | Belgium | Nederlands | 0800 80978 |
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| Romania | English | 0800 894 479 | Norway | Norsk | 800 36926 |
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| Bulgaria | English | 00800 110 4441 | Slovakia | Slovenčina | 0800 004 459 |
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| Albania | English | +420 221 456 426 | Finland | Suomi | 0800 114 181 |
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| Spain | Español | 900 810 356 | Sweden | Svenska | 0200 810 378 |
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| France | Français | 0800 970 215 | Ukraine | Українська | 8 100 11 - 800 494 2813 |
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| Switzerland | Français | 0800 561 577 | | | |
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